Find practical answers about applications, subscriptions, payments, profiles, password resets, and managing your account.
Create or sign in to your candidate account, complete your profile, open a job, and submit your application through the platform.
Candidate profiles help employers and recruiters review skills, experience, resumes, applications, and AI-supported match context.
Yes. Candidates can update resume and profile information from the candidate dashboard so employers see current details.
Profile visibility depends on your settings, applications, and the employer's authorized access. A complete profile gives employers better context when they can view it.
Yes. Apply to multiple relevant roles and track the progress of each application from your candidate workspace.
Use the available candidate profile and account controls to manage your information. Access remains subject to platform roles and permissions.
Your application appears in your workspace and enters the employer's recruitment workflow. Status updates depend on the employer's review and next steps.
Employers choose a subscription plan, submit payment or a coupon-supported request, and receive access after approval.
Candidate profile access depends on the active subscription plan and available usage limits.
Managed hiring means MXVL helps source, shortlist, and coordinate candidates for employers that want recruiter-led support.
MXVL compares job requirements with candidate profile signals such as skills, experience, availability, and preferences. The result supports review rather than replacing it.
Yes. Employers can review candidates directly, adjust shortlists, and make every final decision themselves.
No. AI helps organize evidence and surface relevant signals. Recruiters remain responsible for judgment, communication, and hiring decisions.
Yes. Plans support occasional hiring, growing teams, high-volume recruitment, and custom enterprise operations.
Yes. Talent CRM features help employers organize promising candidates for active roles and future opportunities.
Account setup starts with your employer profile and hiring needs. Timing varies with verification, subscription approval, and the workflow your team chooses.
The platform may restrict plan-gated actions such as posting jobs, viewing candidates, or using AI matching until the plan is upgraded or renewed.
Yes. Enter the coupon on the subscription payment page and apply it before submitting the request.
If a valid coupon reduces the final amount to zero, no transaction ID or sender number is required.
Yes. Employers can request a different plan as hiring needs change, subject to the available upgrade, downgrade, and approval process.
Employers send payment to the displayed bKash or Nagad number, submit transaction details, and wait for admin verification.
The official bKash/Nagad number for subscription payments is 01979611120.
Verification depends on admin review and transaction confirmation. Employers can monitor payment status from the subscription payment pages.
Use the sign-in flow and choose the password reset option connected to your account email.
Use your candidate, employer, support, or admin dashboard profile/account settings based on your role.
Use the Contact page for candidate support, employer support, payment support, or business inquiries.
MXVL uses authenticated, role-aware access to separate user experiences and restrict protected actions. Never share your password or access token with anyone.
